.ask-wrap{max-width:760px}
.fy-fab{display:none!important}
.chat-panel{padding:0;overflow:hidden}
.chat-head{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 18px;border-bottom:1px solid var(--line);background:var(--navy)}
.chat-head strong{display:block;color:#fff;font-size:16px}
.chat-head span{display:block;color:#aebbd0;font-size:12px;margin-top:3px}
.chat-head .quota{color:#f0d28d;background:rgba(199,154,59,.13);border:1px solid rgba(199,154,59,.35);border-radius:999px;padding:6px 10px;margin:0;text-align:center}
.messages{min-height:290px;max-height:52vh;overflow-y:auto;padding:18px;background:#f8f9fb;scroll-behavior:smooth}
.msg{display:flex;margin-bottom:14px}
.msg.user{justify-content:flex-end}
.bubble{max-width:88%;padding:11px 13px;border-radius:12px;font-size:14.5px;line-height:1.68;white-space:pre-wrap;overflow-wrap:anywhere;background:#fff;border:1px solid var(--line);color:var(--ink)}
.user .bubble{background:var(--navy);border-color:var(--navy);color:#fff;border-bottom-right-radius:4px}
.assistant .bubble{border-bottom-left-radius:4px}
.assistant.pending .bubble{color:var(--muted)}
.ask-form{padding:16px 18px 12px;border-top:1px solid var(--line);background:#fff}
.ask-form>label{display:block;font-size:13px;font-weight:700;margin-bottom:7px;color:var(--navy)}
.ask-form textarea{display:block;width:100%;resize:vertical;min-height:84px;max-height:180px;border:1.5px solid var(--line);border-radius:10px;padding:11px 12px;font:inherit;font-size:16px;line-height:1.5;color:var(--ink)}
.ask-form textarea:focus{outline:2px solid var(--gold);outline-offset:1px;border-color:var(--gold)}
.ask-actions{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-top:10px}
.ask-actions span{font-size:11.5px;line-height:1.45;color:var(--muted)}
.ask-actions button{flex:none;border:0;border-radius:9px;background:var(--gold);color:#1a1207;font:inherit;font-size:14px;font-weight:700;padding:10px 22px;cursor:pointer}
.ask-actions button:hover{background:var(--gold-deep);color:#fff}
.ask-actions button:disabled{background:#b7c0c5;color:#fff;cursor:not-allowed}
.human-link{display:block;width:100%;border:0;border-top:1px solid var(--line);background:#fff;color:var(--gold-deep);font:inherit;font-size:13.5px;font-weight:700;padding:13px 18px;cursor:pointer}
.human-link:hover{background:var(--gold-soft)}
.lead-panel{margin-top:18px;scroll-margin-top:20px}
.lead-panel h2{font-size:21px;color:var(--navy);margin:0 0 6px}
.lead-panel>p{font-size:13.5px;color:var(--ink-soft);line-height:1.6;margin:0 0 18px}
.consent{display:flex;gap:9px;align-items:flex-start;font-size:12.5px;color:var(--ink-soft);line-height:1.55;margin:0 0 14px}
.consent input{flex:none;margin-top:3px}
.consent a{color:var(--gold-deep);font-weight:600}
.form-status{text-align:center;font-size:13px;color:var(--ink-soft);min-height:20px;margin:10px 0 0}
@media(max-width:520px){
  .ask-wrap{padding:22px 12px 44px}
  h1{font-size:25px}
  .chat-head{align-items:flex-start;padding:14px}
  .chat-head .quota{font-size:11px;max-width:120px}
  .messages{min-height:260px;padding:14px}
  .bubble{max-width:94%;font-size:14px}
  .ask-form{padding:14px}
  .ask-actions{align-items:flex-end}
  .ask-actions button{padding:11px 18px}
  .lead-panel{padding:21px 16px}
}
@media(prefers-reduced-motion:reduce){.messages{scroll-behavior:auto}}